PRIVACY
POLICY

Introduction

At Qoest, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, visit our website, or work with us on client projects.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us when you:

• • Request a consultation or contact us for services
• • Engage us for web development, AI solutions, or custom software projects
• • Subscribe to our newsletter or communications
• • Provide feedback or support requests

This information may include:

• • Name, email address, phone number, and company information
• • Project requirements, business objectives, and technical specifications
• • Payment and billing information
• • Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• • Provide, maintain, and improve our services
• • Develop and deliver custom software solutions, web applications, and AI systems
• • Process transactions and send related information
• • Communicate with you about projects, updates, and support
• • Send technical notices, security alerts, and administrative messages
• • Respond to your comments, questions, and customer service requests
• • Monitor and analyze trends, usage, and activities

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• • Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., hosting providers, payment processors, email services)
• • Legal Requirements: When required by law or to protect our rights, property, or safety
• • Business Transfers: In connection with any merger, sale of company assets, or acquisition
• • With Your Consent: When you explicitly authorize us to share your information

Client Project Confidentiality

As a full-stack development agency working on client projects, we understand the sensitive nature of your business information and intellectual property:

• • All client project data, source code, and business information are treated as strictly confidential
• • We implement appropriate technical and organizational measures to protect your data
• • Non-disclosure agreements (NDAs) are available upon request for sensitive projects
• • Your intellectual property rights are fully respected and protected

Data Security

We implement industry-standard security measures to protect your information:

• • Encryption of data in transit and at rest
• • Secure development practices and code reviews
• • Regular security audits and vulnerability assessments
• • Access controls and authentication mechanisms

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related data is retained according to contractual agreements and legal requirements.

Your Rights

You have the right to:

• • Access: Request access to your personal information
• • Correction: Request correction of inaccurate or incomplete information
• • Deletion: Request deletion of your personal information
• • Objection: Object to processing of your personal information
• • Portability: Request transfer of your information to another service
• • Withdraw Consent: Withdraw consent at any time where we rely on consent

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Services

Our services may contain links to third-party websites or services that are not owned or controlled by Qoest. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.